Questions, problems, or something to report?
Email admin@securesister.com and a real person will reply. We aim to respond within two business days.
IMPORTANT: If you are in crisis Secure Sister is an AI. It is not equipped to support you through a crisis, and you deserve someone who is.
- 988 — Suicide & Crisis Lifeline (US), call or text, any time, free
- Text HOME to 741741 — Crisis Text Line (US)
- findahelpline.com — find a service in your country
If you are in immediate danger, call your local emergency number. Please do not wait on an email reply from us.
What Secure Sister is
An app that helps you understand anxious–avoidant relationship dynamics and stay regulated instead of chasing someone who has gone quiet. It gives you an honest read on the behaviour, a grounded explanation of what may be happening, and encouragement that does not tell you what you want to hear. It is an AI, not a person and not a therapist. It does not diagnose or treat anything, it is not medical advice, and it can be wrong. It is for education and reflection. You must be 18 or older to use the chat.
Common questions
Why does it say the room is full?
Secure Sister runs a limited number of seats on purpose, so the people inside get a good experience rather than a slow, rate-limited one. When every seat is taken, you can leave your email and we will tell you when one opens. If we say we will reach out, we mean it.
Why did it say it was tapped out for the day?
There is a daily ceiling on how much the AI can be used across everyone. It resets at midnight UTC. If you hit it, you have not done anything wrong.
Where are my conversations stored?
On your phone. We do not store them on our servers and we cannot read them. See the https://www.securesister.com/privacy.
How do I delete my data?
Open Settings in the app and choose Clear my data. That erases your conversation history and withdraws your consent. To delete a waitlist email address, email admin@securesister.com.
Does the AI remember me between conversations?
Only what is on your device. There is no account, so nothing follows you to another phone.
Can I get a refund?
Secure Sister is free. If that changes, purchases are handled by Apple, and refund requests go through Apple at reportaproblem.apple.com.
Reporting a problem, or objectionable content
If Secure Sister says something harmful, offensive, or plainly wrong, please tell us — email admin@securesister.com with what you asked and what it replied. Reports are read by a person and we act on them. You can also report directly from inside the app.
Accessibility
If any part of the app is difficult to use with VoiceOver, larger text, or reduced motion, email us. Tell us what you were trying to do and we will fix it.
